Customisation Orders – FAQs
We offer customisation across our handcrafted dolls, gifting sets, and curated favors. You can personalise elements such as colors, themes, attire, names, and packaging based on your occasion.
Our custom creations are perfect for weddings, return gifts, baby showers, festive celebrations, corporate gifting, and other special moments.
Yes, minimum order quantity may vary depending on the product and level of customisation. Our team will guide you based on your requirements.
Each piece is handcrafted with care, so timelines depend on the design complexity and quantity. Typically, orders take 7–21 days. We recommend placing your order in advance.
Absolutely! You can upload reference images or share your ideas, and we will do our best to bring your vision to life.
For most custom orders, we provide a concept or reference discussion before proceeding, ensuring alignment with your expectations.
Pricing depends on the design, materials, and quantity. Once we review your requirements, we will share a customised quote.
Yes, we offer special pricing for bulk and large orders. Please mention your quantity in the enquiry form for accurate pricing.
Minor changes may be possible at early stages. However, once production begins, changes may be limited.
We try our best to accommodate urgent requests depending on feasibility. Please mention your timeline clearly while submitting the enquiry.
Since each piece is made-to-order, custom orders are generally non-returnable and non-cancellable. However, we ensure quality checks before dispatch.
Reach out to us—we’re happy to help you create something truly special.
